Terms and Conditions

Welcome to Hakim Group! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or placing an order, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Definitions

In these terms and conditions:

  • “We”, “Us”, “Our” refers to Hakim Group.
  • “You”, “Your” refers to the customer, user, or website visitor.
  • “Website” refers to hakim-group.com.
  • “Products” refers to the engineering and water treatment products offered for sale on our website.
  • “Order” refers to a request to purchase products from us.

2. Use of the Website

You must use the website only for lawful purposes. You must not use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

3. Intellectual Property Rights

Unless otherwise stated, Hakim Group owns the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • Republish material from this website (including republication on another website).
  • Sell, rent or sub-license material from the website.
  • Show any material from the website in public.
  • Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose.
  • Edit or otherwise modify any material on the website.

4. Product Information

We strive to ensure that all product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

5. Ordering and Payment

All orders are subject to acceptance and availability. After placing an order, you will receive an email acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched (the “Dispatch Confirmation”). The contract between us (the “Contract”) will only be formed when we send you the Dispatch Confirmation.

We currently only offer Cash on Delivery (COD) as a payment method. You agree to pay the full amount due upon delivery of the products.

6. Pricing and Availability

Prices for products are subject to change without notice. We reserve the right at any time to modify or discontinue the product (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the product.

7. Delivery

We will deliver the products to the address you specify for delivery in your order. It is important that this address is accurate. Please allow for standard delivery times, which will be communicated to you upon dispatch. We will not be responsible for any loss or damage if you provide us with incorrect delivery information.

8. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information about our return and refund process.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Hakim Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website.

10. Indemnification

You agree to indemnify, defend, and hold harmless Hakim Group, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions.

13. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these terms and conditions at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.

14. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Hakim Group
[Your Company Address]
Phone: [Your Phone Number]
Email: [Your Email Address]