Thank you for shopping at Hakim Group. This Shipping Policy outlines the terms and conditions related to the shipment of your orders.
1. Processing Time
Orders are typically processed within [Number] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We currently offer Cash on Delivery (COD) only, so there are no online payment options. Delivery times may vary depending on your location.
3. Delivery Method
We use our own delivery personnel or trusted third-party delivery services to ensure your order arrives safely and on time. The specific delivery method will depend on the size and weight of your order, as well as your location.
4. Delivery Address
Please ensure that the delivery address you provide during checkout is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
5. Cash on Delivery (COD)
We currently only offer Cash on Delivery (COD) as a payment method. Please ensure that you have the full amount due in cash at the time of delivery. Our delivery personnel will collect the payment upon delivery of your order.
6. Order Tracking
Once your order has been shipped, you will receive a notification with tracking information, if available. You can use this information to track the progress of your delivery.
7. Delivery Issues
If you experience any issues with your delivery, such as delays, damages, or missing items, please contact us immediately at [Your Email Address] or call us at [Your Phone Number]. We will work with you to resolve the issue as quickly as possible.
8. Shipping Restrictions
We currently only ship to addresses within Bangladesh. We do not ship to P.O. boxes or APO/FPO addresses.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us:
Hakim Group
[Your Company Address]
Phone: [Your Phone Number]
Email: [Your Email Address]
